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Privacy Statement

This privacy statement is designed to assist you in understanding how we collect, use, and safeguard information you provide to us and to assist you in making informed decisions when using our web site. It will be continuously assessed against new technologies, business practices, and the needs of our visitors.

This statement covers the following topics:

  • Information Collected and How it is Used
  • Personal Information and Choice
  • Public Access to Information
  • Security
  • Disclaimer
  • E-Mail Privacy Warning
  • Contact Information
Information Collected and How it is Used

When you browse our government’s Web site, you do so without revealing your identity. Personal information, including your E-mail address, is not collected without your knowledge. For each visitor to our Web site, the Web site you came from is recognized by our servers.

If you choose to pay for services online, any personal information you submit will be used solely to update our files to reflect your payment. Banking and/or credit card information will be stored securely for a limited time for administrative purposes only. As soon as your payment is processed and the proper reconciliation is performed, all banking and credit card information will be purged from our servers.

The use of and access to your personal information is restricted to those employees who need to know that information to provide services or support to you. We maintain physical, electronic, and procedural safeguards to protect your personal information.

The City of Baton Rouge does not plan to divulge personal information collected or information disclosed voluntarily, but we may be required to do so pursuant to State or Federal law.

If you believe that your personal information is being used for a purpose other than that which was intended when submitted, please contact us in the “Contact Information” section of this privacy policy.

Personal Information and Choice

You may choose whether to provide personal information online.

“Personal Information” is information about a natural person that identifies a specific individual. Personal information includes such things as an individual’s name, address, and telephone number. A domain name or Internet protocol address is not considered personal information.

We do not collect personal information from you unless you voluntarily provide it to us. You may choose not to provide personal information online. Your choice not to participate in this activity will not impair your ability to browse this Web site and read or download any information posted on this site. However, if personal information is required by us to process your request, such as for the payment of taxes or tickets, and you choose not to provide that information, your request will not be processed.

Public Access to Information

The majority of the information posted on this Web site is public information that is subject to inspection and copying by members of the public. However, some information, such as information required to process sales tax payments, is considered confidential and is not a public record. All information deemed confidential is safeguarded from access by the general public.

Security

The City of Baton Rouge, as developer and manager of this Web site, has taken several steps to safeguard the integrity of its data and prevent unauthorized access to this information. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, and to provide reasonable protection of private and personal information in our possession. This Web site takes every precaution to protect users’ information. When users submit sensitive information via this Web site, their information is protected both online and offline. When we ask users to enter sensitive information (such as credit card and banking information), the information is encrypted and is protected with SSL (secure sockets layer) encryption software.

Disclaimer

The City of Baton Rouge’s Web site and materials may contain hypertext or links to other Internet computer sites which are not owned, operated, controlled, or reviewed by this government. These links are provided solely as a courtesy and convenience to you, the visitor. When you link to one of these sites, you are no longer on the City of Baton Rouge’s Web site, and our privacy policy will not apply. When you link to another Web site, you are subject to the privacy policy of that new site.

The City of Baton Rouge exercises no control over the organizations, views, accuracy, copyright or trademark compliance or the legality of the material contained on those servers and does not sponsor, endorse, or approve the information, content, products, materials, opinions or services contained on such external sites. The visitor proceeds to these external sites at their own risk. The City of Baton Rouge specifically disclaims any and all liability from damages which may result from the accessing of a third party site which is linked to the City of Baton Rouge’s Web site or from reliance upon any such information.

E-Mail Privacy Warning

E-mail is not a secure communication’s medium. Personal information sent via the Internet can be intercepted. You may, therefore, wish to reconsider the advisability of sending messages that contain highly sensitive or personal information to this Internet address.

Contact Information

If you have questions or concerns regarding this privacy statement, please contact us at the following address:

City of Baton Rouge / Parish of East Baton Rouge
Attn: Information Services Department
PO Box 1471 Baton Rouge, LA 70821
(225) 389-3070