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Telecommunications Radio System Coordinator
 
JOB CODE:123325
 
PAY GRADE:2180
 
SALARY RANGE:$33,162 - $45,904
 
LOCATION OF WORK
Emergency Medical Services
 
GENERAL DESCRIPTION
Under the general direction of the Telecommunications Chief of Operations, performs specialized technical work involving mini-computers used in the daily operation of the Emergency Medical Services/East Baton Rouge Parish Telecommunications Division. Work involves responsibility for providing training and assistance to all users of such equipment. Performs other work as requested.
 
ESSENTIAL WORK TASKS
Develops the internal programs used in each radio of the Trunked Radio System, based on the needs and requests of individual users, and maintains computer files on same. Develops the internal tone codes used in individual pagers throughout the Parish and maintains computer files on same. Performs all file maintenance for the Trunked Radio System. Confers with manufacturers' representatives concerning maintenance of radios and schedules all preventive maintenance checkups for same. Confers with manufacturers' representatives regarding equipment breakdowns and based on the nature of the problem, either makes minor adjustments or repairs, or, in case of more complex problems, makes arrangements to service the equipment or provide programming assistance. Provides assistance and guidance to all new and existing users of the radio systems on the proper use of new or existing equipment. Provides technical assistance and guidance to officials, representatives, and employees of other parishes, cities, and agencies who are considering and/or in the process of joining a radio network. Devises computer programs designed to improve and simplify office procedures based on needs of departmental clerical support personnel. Keeps inventory of supplies and makes orders when needed.
 
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the general operation and use of mini-computers. Knowledge of radio equipment and dispatch techniques of all radio system users. Ability logically to plan, organize and supervise solutions to problems with radio systems. Ability to program Parish radios and provide training and assistance to users. Ability to establish and maintain good working relationships with radio system user agencies. Ability to manage the Parish radio system. Ability to apply good work habits such as punctuality, reliability, preciseness, and dependability in order to effectively complete assigned tasks and contribute to the smooth operation of the department and division.
 
MINIMUM REQUIREMENTS
EDUCATIONAL AND EXPERIENCE
High school diploma, GED, or equivalent certificate of competency, and four years progressively responsible experience in emergency communications.
 
SUBSTITUTIONS
Any equivalent combination of education and experience.
 
CERTIFICATIONS/LICENSES
None.
 
OTHER JOB ASPECTS
None.
 
NOTE:
The work examples described in this specification are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from job performance requirements if the work is similar, related or a logical assignment to the job.